Xbox One controller will not turn Xbox on

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Xbox One controller will not turn Xbox on
Posted On: February 8, 2023

I used to be able to turn my Xbox on with the wireless controller without fail but recently it will work for a while and then just suddenly stop turning on the Xbox. I hold the center X button and it flashes and the Xbox doesn't turn on. The only way I've found to (temporarily) fix this is to completely unplug the Xbox power, plug it back in and then the controller will turn on the Xbox again when the center X button is pressed.


Of course, this only works for a while and then it eventually goes back to not working and I need to unplug the Xbox again. Any idea why this is happening and how I can permanently fix it?


Question from user vane at gaming.stackexchange.com.


Answer:

I think it has to do with you using a surge protector / power strip. I contacted Xbox support and the first thing they had me do was make sure the Xbox was plugged directly into the wall. This seems to have fixed my issue. A quick Google search "Xbox One surge protector" will show other people having issues with Instant On if it's plugged into a surge protector. The issue stems from a "cheap" surge protector--as when the Xbox is "off" when Instant On is enabled, the Xbox goes into a low power state--and the surge protector views this as "off" so then the Xbox has difficulty waking back up. I don't have the luxury of being able to plug my Xbox directly into the wall (my setup won't allow it)--so I've ordered 4 different surge protectors from Amazon and I can update you on which one works--if any.


Answer from user Nxt3 at gaming.stackexchange.com.



[BACK]
Xbox One controller will not turn Xbox on
Posted On: February 8, 2023

I used to be able to turn my Xbox on with the wireless controller without fail but recently it will work for a while and then just suddenly stop turning on the Xbox. I hold the center X button and it flashes and the Xbox doesn't turn on. The only way I've found to (temporarily) fix this is to completely unplug the Xbox power, plug it back in and then the controller will turn on the Xbox again when the center X button is pressed.


Of course, this only works for a while and then it eventually goes back to not working and I need to unplug the Xbox again. Any idea why this is happening and how I can permanently fix it?


Question from user vane at gaming.stackexchange.com.


Answer:

I think it has to do with you using a surge protector / power strip. I contacted Xbox support and the first thing they had me do was make sure the Xbox was plugged directly into the wall. This seems to have fixed my issue. A quick Google search "Xbox One surge protector" will show other people having issues with Instant On if it's plugged into a surge protector. The issue stems from a "cheap" surge protector--as when the Xbox is "off" when Instant On is enabled, the Xbox goes into a low power state--and the surge protector views this as "off" so then the Xbox has difficulty waking back up. I don't have the luxury of being able to plug my Xbox directly into the wall (my setup won't allow it)--so I've ordered 4 different surge protectors from Amazon and I can update you on which one works--if any.


Answer from user Nxt3 at gaming.stackexchange.com.



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